Candy Town USA began in 2005. We are now the largest candy store and soda fountain in Montana!
We subscribe to anything and everything candy, educating ourselves on the candies of the past, the candies of today, and the candies that are in the making! We pride ourselves on high quality customer service, a clean and well lit store, and active participation in our community.
Our soda fountain is an authentic Bastian Blessing from the 1940's. Just like back then, we hand mix all of our own soda pop and phosphates. We are well known for our hand dipped malts and shakes!
By standard mail:
Candy Town USA, Inc.
PO Box 1723
820 Shiloh Crossing Blvd, Suite 1
Billings, MT 59103
Orders are filled promptly and will ship within 48 hours of being placed. Orders received near the end of the week may be held and shipped on Monday if the weather is too hot. We don't want your candies to melt! Orders will typically ship USPS priority mail or UPS Ground, with expedited services also available.
Refund, Returns and Cancellation Policies:
Candy Town USA stands behind its merchandise. We will exchange most items or refund your money, without any hassle if our merchandise does not meet your expectations.
Satisfaction is guaranteed on all non-chocolate orders. If you receive candy that is broken or damaged, please call or email us within five business days of receipt of the order. Unfortunately, we cannot guarantee chocolates during the summer months. We recommend shipping meltable products via upgraded shipping with ice packs. We also can not accept returns for opened or bulk candy. You are responsible for any shipping costs for exchanges.
Frequently Asked Questions
How much does shipping cost?
A: Candy Town USA uses UPS real time rates to calculate shipping costs.
Q: Is the CandyTownUSA.com store secure?
A: Yes, we are hosted by Yahoo! Inc. and all information is stored remotely on their secure servers. The site utilizes security monitoring and 128-bit encryption of all critical data. All credit card information is deleted from Yahoo! computers after a period of 30 days from the day that you place your order.
Q: Why do you want my telephone number?
A: Just in case we need to contact you regarding your order!
Q: Why do you want my email address?
A: So we can send you an order confirmation!
Q: I just placed my order. When should I expect my candy?
A: Within one week.
Q: I've absolutely got to have my candy next week. What do I do?
A: When you upgrade your shipping, your order takes priority.
Q: I've absolutely got to have my candy tomorrow. What do I do?
A: Give us a phone call and we'll do our best!
Q: Can I pick up my candy order myself?
A: Sure! If you'd like to save on shipping costs, we'd love to have you stop in our store and pick-up your order.
Q: Do you have a store location where I can browse and shop?
A: Yes. We are located at 820 Shiloh Crossing Blvd, in Billings, Montana. We are open from 10:00 am to 9:00 Monday through Saturday, and 11:00 am to 6:00 pm on Sunday. Our store has thousands of candies to choose from and we will even let you sample a sweet or two!